Privacy Policy

At Abufulan Store (“Abufulan”, “we”, “our”, or “us”), your privacy is not just a priority, it’s part of our commitment to exceptional service. This Privacy Policy explains how we collect, use, and protect your information.
By using our website, visiting our store at Jamia Shopping Mall, Shop G63, or interacting with our services, you agree to the terms outlined in this policy.

1. What Information We Collect

We collect information to better serve our customers and improve your experience:
• Personal Details: Name, contact number, email address, physical address.
• Purchase & Billing Data: Payment method, transaction details (via card, M-PESA, or online platforms).
• Product Interests: Wishlist items, browsing history, and preferences.
• Technical Data: IP address, device info, browser type, cookies, and interactions with our site.
• Support Communications: When you reach out to our team by phone, email, or social media.

2. How We Use Your Information

We use your data to:
• Process and deliver your orders efficiently.
• Send order confirmations, delivery updates, and respond to inquiries.
• Customize your shopping experience with recommendations and special offers.
• Improve our services and store operations through analytics.
• Ensure your account security and meet legal obligations.

3. Sharing Your Information

Your information is never sold. We only share it in the following cases:
• With secure third-party partners for payment processing, delivery, and system support.
• To comply with applicable laws, court orders, or regulatory requirements.
• In case of a business restructure, merger, or acquisition.

All shared data is handled with confidentiality and used strictly for agreed purposes.

4. Marketing & Communication

You may receive updates about new arrivals, exclusive deals, or tech insights. You can opt out of promotional emails or texts at any time by clicking the unsubscribe link or contacting us directly.

5. Use of Cookies

Cookies help us:
• Save your cart and login info.
• Understand browsing habits to enhance site usability.
• Serve relevant ads and promotions.

You can manage your cookie preferences through your browser. Learn more via Google’s Privacy Terms.

6. Your Privacy Rights

Under Kenya’s Data Protection Act 2019 and applicable international laws, you have the right to:
• Request access to your data.
• Correct or update your personal details.
• Ask for data deletion or restrict its use.
• Withdraw consent for marketing communications.

To make a request, email us at info@abufulanstore.co.ke.

7. Keeping Your Data Safe

We employ encryption, firewalls, and secure data handling protocols to protect your personal information. While we take all reasonable steps, no method is 100% secure—please protect your login credentials and notify us of any suspicious activity.

8. Data Retention

We retain your data only as long as necessary for fulfilling transactions, resolving disputes, or as required by law.

9. Third-Party Services and Links

Our website or platforms may include links to third-party sites. We are not responsible for the content or privacy practices of those sites. Always review their policies before sharing your data.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised effective date.